What is a MX record

A Mail eXchange record is an entry in a domain name database that specifies a mail server to handle a domain name's email.

We would make a change to this record in the event where you wanted to manage your emails yourself through your own mail exchange server.

Changing the MX record

For us to change the MX record, you will need to send to us via a ticket:

• The new IP address of your new mail server, with their priorities
• The time you would like the change to occur

The change will not take place immediately, so it is suggested you do it during a time when you are not expecting emails.