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Authorised Domains


 What is an Authorised Domain in the Web Console?

An authorised domain is a domain that has had it's ownership authenticated by the Web Console which allows email campaigns to be received by email clients with less chance of the email being sent into the spam folder. Authenticating a domain proves that you have full access to the domain and own the domain name.

To authorise a domain name within the Email Campaigns of the Database Marketing product follow the below instructions:

  1. Log into your Database Marketing account and navigate to Email Campaigns > Authorised Domains
  2. On this screen you have the option to Add an Authorised Domain, click the Add button and this will take you to a screen to add the domain name. Add the domain name without the www infront. Once added click the Submit button.
  3. Once submitted you will be taken to a page that will show 2 records. The TXT Name and the TXT Text. The TXT Name is just the domain name you entered but the TXT Text is a record that will need to be added to the DNS of the domain name. below is the TXT value that must be entered, it is the same for all domain names on the Bloomtools platform:
    v=spf1 mx include:thewebconsole.com ~all
  4. Once the TXT record has been added to the DNS of the domain name click the Verify button. If the domain has been successfully verified, in the list of verified domain names in the Sender ID column there will be a green tick followed by the wording "Sender ID Verified". If your domain name has not been verified there will be a red cross and the wording "Sender ID Not Verified". If this is the case there could be a couple of factors involved. There could be propagation on the domain DNS which means the TXT record entry has not been updated yet and will need more time to update, the record has been added incorrectly or the DNS change was not done where the Name Servers are hosted. If this is the case please contact your Bloomtools Franchisee for more clarification.


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